A very exciting opportunity has arisen to join the Main Outpatient Team as a Healthcare Assistant.
You will work as part of a well established team where we facilitate in the delivery of approximately 300 appointments per day across 16 different specialities.
We are looking for a part time staff member to join our amazing team; working 20 hours with us (2 shifts a week between Mon - Fri)
If this sounds like the role for you, we would love to hear from you!
PLEASE NOTE THAT PREVIOUS APPLICANTS NEED NOT APPLY
- The role will involve ensuring the patients' experience of their appointment is everything you would want for yourself or your family member.
- Ensuring the patient is seen in a calm, clean environment where the equipment is ready for use, ensuring all documentation is complete and correct.
- The patients' journeys to surgery, end of lifecare or discharge can start with a 20-minute outpatient appointment so it is vital that in this time reassures the patient of the care they will receive.
- You will assist in clinic helping the patient during examination maintaining the patients dignity at all times.
- Completing obs on patients booking in, receiving the patient in a kind and cheerful manner.
- Assisting your colleagues in preparing the notes for the next day ensuring referrals are present where appropriate.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a com-munity atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.
We love working here and think you will too.
For further details / informal visits contact: Name: Ismena Wojciechowska Job title: Outpatients Department Manager Email address: Ismena.Wojciechowska@qehkl.nhs.uk Telephone number: 01553 613613
