Job Overview
We are seeking an enthusiastic, organised, and experienced Housekeeping Supervisor to join our dedicated Hotel Services team. This is an excellent opportunity to contribute to the wellbeing of our patients, staff, and visitors by maintaining high standards of cleanliness across our wards and departments.
About The Role
As a Housekeeping Supervisor, you will be responsible for the day-to-day supervision and coordination of our housekeeping assistants. You will ensure all areas of the hospital are maintained to the highest standards of hygiene and cleanliness, in line with NHS infection prevention and control protocols.
About You
You will be a confident communicator with strong leadership and organisational skills. You will have experience supervising a team and a passion for delivering a high-quality service. Ideally, you will hold relevant training qualifications and have experience delivering practical and accredited training.
You Should Also Have
- Previous supervisory experience in a similar environment
- A strong understanding of infection control standards and NHS cleaning protocols
- Excellent interpersonal skills and the ability to build positive working relationships
- The flexibility to work shifts, including early mornings, evenings, and weekends as required
Main duties of the job
We are currently seeking a motivated and experienced Housekeeping Supervisor to join our hardworking and friendly team. This is a fantastic opportunity for an individual who is passionate about delivering high standards of cleanliness and supporting the development of a professional, well-trained workforce.
As a Housekeeping Supervisor, you will play a key role in ensuring that our hospital maintains a clean, safe and welcoming environment for all patients, staff and visitors. You will provide daily support and guidance to housekeeping staff, working collaboratively with clinical and non-clinical teams.
Key Responsibilities Include
- Allocating housekeeping staff across wards and departments to ensure efficient service delivery
- Maintaining a clean, safe and welcoming environment for patients, staff and visitors
- Delivering and managing accredited training programmes, including Train the Trainer and Assessor responsibilities
- Supporting staff development through induction, ongoing training, appraisals, and refresher courses
- Providing feedback through verbal and written reports following cleanliness and quality audits
- Working closely with clinical teams, department managers, and the wider housekeeping team as part of quality assurance
- Supporting the Housekeeping Manager and Senior Supervisor with service delivery and resource management
- Contributing to staff rotas and ensuring cost-effective use of resources
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Main Responsibilities
Detailed job description and main responsibilities
- Maintain high standards of cleanliness across wards and departments in line with NHS National Cleaning Standards 2021
- Lead and support a team of housekeeping staff through daily allocation, supervision, and performance management
- Conduct and record cleaning and efficacy audits, providing both verbal and written feedback
- Liaise effectively with clinical and non-clinical colleagues, including Ward Managers, Housekeeping Manager, and other supervisors
- Assist with the recruitment process, including participation in interviews
- Maintain accurate records of staff hours, annual leave, sickness, and return-to-work meetings
- Carry out staff counselling and support as needed (e.g. personal concerns, attendance)
- Oversee accredited training programmes, including on-the-job training, refresher sessions, appraisals, and mandatory training updates
- Support shift cover planning and reallocation of staff, including use of Bank staff where appropriate
- Participate in the staff rota, including early mornings, evenings, and weekend shifts
- Provide administrative support including telephone and bleep handling, basic IT tasks, and data collection
- Manage stock control and the ordering of cleaning supplies and equipment
- Assist with monthly deep cleans, carpet cleans, and ongoing upkeep of offices and public areas
- Take part in PLACE assessments, recording data via digital devices (iPad)
- Respond to emergency cleaning needs such as chemical spills, floods, and bodily fluids, in line with Trust policy
- Oversee cleaning of on-site facilities such as mops and microfibre systems
- Support evening supervision of catering services, ensuring adherence to HACCP food safety standards
- Implement and monitor Level 2 Allergen Training for all catering staff involved in food service
Person specification
Qualifications
Essential criteria
- Knowledge of the National Standards of Healthcare Cleanliness 2021 and how they are monitored
- Knowledge of Microsoft computer software.
Desirable criteria
- Formal qualification in cleaning services i.e BICs or equivalent
- Knowledge of cleanliness Audit systems.
Experence
Essential criteria
- Previous experience in delivering training
- Catering Experience
- Working knowledge of COSHH
- Infection Prevention
- Supervisory Experience
Desirable criteria
- Knowledge of working in the NHS
- Level 2 or above in allergen training
Competencies
Essential criteria
- Good Communication
- Flexible to meet needs of service
- Competent to provide staff training
- Basic IT skills
Desirable criteria
- Excellent communication and interpersonal skills
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Apply online now
